O'Brien Electrical & Plumbing Rowville (FERNTREE GULLY)

Tyrone and Ben were absolutely fantastic! They installed a new hot water system at my home and did an outstanding job from start to finish. They were professional, punctual, and clearly knew their stuff. The installation was smooth, tidy, and completed quicker than I expected. They also took the time to explain how everything worked and made sure I was completely happy before they left. Highly recommend Tyrone and Ben—top-notch service!

Couldn’t really believe a company could hold a 4.9 star rating after 1000 reviews. After we had our hot water system installed, I can totally understand why now! The two guys that came around to install were courteous, clean and incredibly efficient. We wanted to relocate the location of our hot water system to an awkward spot. The guys didn’t hesitate to question and quickly thought up a plan to make it work. The area it was planned to go had a cemented drain causing the ground to be uneven. The installers took the time to chock the cement base up to the level of the drain and they also went to the effort of putting mortar around the border of the cement block to neaten up the appearance. The small attention to every detail was impressive. The plumbing work was neatened, they went to great effort to reroute the exisiting pipe work which was all over the place and attached it to the wall nice and flush. The electrician went to the effort of shortening the power lead on the system to the correct length so it would not dangle awkwardly. All in, incredibly impressed by the entire process and the two guys that installed the system. It’s a shame I didn’t get their names as they were terrific.

Hi Jay, l would like to thank you for your help and making the process easy it really is nice to engage with good people like yourself. I am so grateful. This morning the hot water unit was installed 🙌 my thanks to Dylan and Conner who were so respectful with fantastic listening skills they both have beautiful helpful natures and absolute professionalism. Dylan and Connor’s workmanship -outstanding. l thank them both for everything it was a pleasure speaking with them and having them in my home. Please pass on my thanks to both Dylan and Conner. O’Brien Electrical and Plumbing are a professional team from first point of contact to end. My very best wishes, Kindest regards Tracie Townsend 😊