BMS Electrical Services (SA FAR)

Good Service from Start to Finish! We had an excellent experience with everyone we dealt with from BMS Electrical Services. They were prompt, professional, and incredibly easy to work with. We received a detailed competitive quote on the same day, which was a great start and really set the tone for the rest of the job The team that we met on site were friendly, professional, and clearly skilled at what they do. They went above and beyond to ensure everything was completed to a high standard and took the time to understand what we needed. Their flexibility and attention to detail made a huge difference—they genuinely cared about getting things just right for us. We couldn’t be happier with the end result and would highly recommend the team from BMS Electrical Services to anyone looking for reliable, top-quality electrical work. Thank you for making the whole process so smooth and stress-free!

Had a great experience with BMS. The electricians arrived on time, were very knowledgeable, and did the job really well. The pricing was reasonable, and the overall service was excellent. Highly recommend them!

Absolutely Disgusting!! My elderly mothers bathroom fan stopped working, and the wall switch was a little bit dicky as well. Her fan was a unit with the 2 heat lamps and a centre light and all the globes worked. For the centre light I had a put in a fairly expensive Philips bright white LED globe as it's a fairly dull room. The globe valued at approx $40 so not a cheap globe. Yesterday they came and replaced the dicky switch with a white switch on a cream panel (didn't ask if that was ok or offer to find the correct colour) then they put a new fan and facia panel in and which was fine, but then they have used the old heat lamps and taken the new ones that came with the fan unit, but then they have also taken the expensive LED centre globe and left the cheap dull centre light that comes with it in there. They didn't ask if she wanted to use our existing globes or even wanted to keep them. My mother didn't think to check the lights as they were there to fix the fan not the lights once she discovered it, we thought maybe it was an honest mistake. So the following day (today) first thing she called them to advise that we weren't happy with centre globe that is now in her bathroom and that we want the bright Philips LED light that was in there back. But no, not that simple. initially they denied they had taken it and then stated it's their policy to take all old items with them (even though they put the old heat lamps back in) she said that wasn't good enough, so they said they will get a manager to give her a call. About 5mins she recieves a call back from the manager saying it will be dropped off later this afternoon. No worries, right? At 4:50pm she had not had the globe brought back or heard anything from them, so my mother decided she would ring them to find out what is happening or if they are coming today. The bloke who answered the phone said they're not coming and when asked why he stated that the globe has been disposed of the and it's just "bad luck" to which she then replied with "that's not good enough, you need to replace it as you had no right to take it" which they responded with "NO that's not how we operate" and then hung up on her. So to sum this all up we're now another $40 out of pocket because I now have to go out and buy a replacement globe and also have one miscoloured switch on the wall. This electrical services company is the most rude, unprofessional and dishonest service I have come across and if I could give zero stars I would. Absolutely zero customer service. I DO NOT AND NEVER WILL RECOMMEND BMS ELECTRICAL TO ANYONE. EDIT: Their response to this review says it all really. I have partially edited this review, however it will not be taken down. If your electricians can't tell the difference between a standard no brand 650 lumen globe and a branded Phillips 2500 lumen LED globe then that is a problem in itself. I have now had to replace this globe at my expense, maybe in future you should ask if people would like to keep their old globes to prevent problems like this. The one that was supplied was most certainly an inferior product. Maybe we can put that down to your below average customer service, and the fact that my mother is "tenant" should make no difference to the quality of the work performed or how she was treated on this occasion or do you make a habit of hanging up on anyone that has an issue?